Accounts
Your account is readily available upon request at Reception. The following methods of payment are accepted: Visa, MasterCard and American Express. We also accept contactless payment and ApplePay. If you’d prefer a contactless check-out you can use the Chicostays email which you will receive the night before check-out.
Alarm Calls
Please contact Reception by dialling ‘0’ who will set an alarm for you.
Assistance (24-hr reception)
Reception is staffed 24 hours. From 11pm to 7am the Night Porter will cover reception to deal with any enquiries. Should you require assistance please dial ‘0’.
Bar
Our bar is located on the ground floor at the right hand side of the hotel, provides the widest variety of beverages. The Westgate Bar, for functions and events only, is located on the ground floor of the Westgate building and has a wide range available.
Breakfast
Breakfast is served in the Restaurant. We serve from 7am to 9:30am, Monday to Friday and 8am-10am Saturday and Sunday
Car Parking
Our car park is situated to the rear of the hotel and can be found by using the postcode PE8 4AA, Parking is substantial, however on busy days it can get full relatively quick. There are in additional free parking spaces on Drumming Well Lane on the way in to the parking-lot.
Checkout
Checkout time is 11.00am. A late checkout is available by prior arrangement at an additional cost by contacting our Reception team.
Church Services
Please contact Reception who will advise you on services and locations for religious worship.
Cinema
Our nearest multiplex cinema is Showcase Cinema around 15 minutes from the hotel. The postcode is PE1 5AU and has parking on site.
Conference Facilities
Please enquire with our Duty Manager for details of our conferencing facilities.
Dietary Requirements
If you have any special requirements please contact the manager on duty who will be happy to assist.
Directions
If you require directions our Reception team are happy to provide printed route maps and navigation on request.
Disabled Facilities
The hotel has a purpose-designed, room for disabled guests. Please ask our reception team if you would like to view the room (subject to availability). Our disabled toilet is located on the ground floor with good access.
Doctor, Dentist and Chemist
Should you require medical assistance, please inform Reception or call the local Doctors’ Surgery Helpline on 01832273408. The nearest Hospital is in Peterborough just 20mins away. The nearest chemists, 01832273531, is a 5 min walk from the hotel.
Emergency Services
Dial ‘999’ for the police, fire brigade or an ambulance. Please also call Reception on ‘0’ to report the incident and for further assistance.
Fire Procedures
It is imperative that guests read the Fire Notice on the back of the bedroom door and familiarise themselves with the fire evacuation procedure and fire exits
Flowers
If you wish to send flowers or have them delivered to your room, we would be happy to arrange this for you with our local florist. Please contact reception by dialling ‘0’ with your requirements and they will do their best to accommodate you.
Heating and Cooling
The heating in the room may be adjusted using the thermostat dial on the side of the radiator during the winter months. A limited number of fans are also available – please speak to reception to check availability.
Room Keys
For your personal security, we insist that guests produce their key when signing accounts in any of the Hotel’s facilities.
Luggage Assistance
Please ask reception for help with luggage or luggage storage at any time, 24-hours a day. Luggage may be stored in the hotel up to six hours after vacating your room without charge
Maintenance
Should you find anything not in working order, please report it to Reception and we will endeavour to repair it as quickly as possible.
Newspaper
Please order with Reception by 10.00pm for delivery to your room the next morning. Night Porter Please dial ‘0’ for the Night Porter who is on duty from 11:00pm until 7:00am daily
No Smoking
Please be aware that the whole hotel, including all bedrooms, is non-smoking. The courtyard has designated areas for smoking. If guests are found to have smoked inside bedrooms, a minimum charge of £120.00 will be made to cover further cleaning and freshening of the room. Each room is fitted with a smoke detector which is very sensitive and will evacuate the whole hotel if triggered. Activation will incur further charges to the guests account.
Pets
Small dogs are allowed in or classic bedrooms on the ground floors of the various buildings and public areas
Unfortunately, for the comfort of other guests, dogs (except guidedogs) are not allowed in the Restaurant, however food is served all day throughout the rest of the hotel all day.
Postage
Postage to most destinations can be arranged via Reception. All post is sent daily.
Restaurant
There are several dining areas throughout the hotel, with the same menu available in each. Our main Eatery is located on the ground floor. Our menu is served from 12 noon & 8.30pm (7.30pm Sundays) and a copy accompanies this directory. You can also dine in our main bar area all day.
Security
Please ensure that your bedroom windows and doors are closed when you leave the room. We would like to draw your attention to the Hotel Proprietors Act displayed in the Reception area and regret to inform you that the hotel cannot be held responsible for the loss or damage to any guest’s property.
Special Offers
We often run promotions and special deals throughout the year. Please browse our website or Facebook page for more information on how to sign up to our mailing list.
Taxi Service
Please contact the reception on “0” and one of the team will arrange a Taxi from Peterborough, prior warning is advised to avoid waits.
Telephone
Each bedroom is equipped with a direct dial telephone. Room to Room calls are free, but if you would like to make an external call, please speak to reception who will try and accommodate your needs.
Television
To turn on the TV, press the power button on the TV remote or press the power button on the the TV itself.
Toiletries
A limited supply of complimentary common items are available from reception 24 hours a day, (i.e. toothpaste, comb, shaving foam, razor, etc).
Voltage
The UK uses a 240v supply with three pin plugs. Please ask Reception if you require an adapter.
Room Service
Please contact the Reception by dialling ‘0’ from your room phone from 8am – 8pm or place your order for hot and cold meals, snacks and bar drinks. After finishing your meal, please call Reception and your tray will be collected from outside your room. Please note an additional tray charge of £3 per order will apply on top of the price of the food ordered.
Weddings & Functions
At the Talbot Hotel we promise to make your special day memorable. We have a delightful choice of settings and each event is tailored to your exact requirements.
- 3 rooms licensed for civil ceremonies and partnerships
- Receptions from 10 to 70 seated guests
- Evening receptions for up to 120 guests
- Choice of wedding packages
- Varied and mouth-watering menu choices
We have 2 private dining rooms at the hotel which are available for corporate and family events. The Westgate Suite, which can hold up to 70 guests, can also be hired for larger parties. The Whitwell Suite, which can hold up to 40 guests, can also be hired for larger parties.
For further details of our conference and events facilities please ask to speak to one of our team.
